Sweet Rewards Terms and Conditions

MEMBERSHIP

Free Membership. No purchase is necessary to obtain membership in the Program.

Eligibility. Membership in the Program is limited to individuals only and is limited to one account per individual. Persons under the age of 18 ("Minors") must obtain their parents' or legal guardians' consent prior to participation. By signing up for the Program, you agree that you are over the age of 18 (or if you are a Minor, that your parent or legal guardian has consented) and you agree (or, if you are a Minor, your parent or legal guardian agrees) to be bound by these terms and conditions.

Enrollment. To enroll in the Program, you must provide your first name, last name, zip code, phone number, and email address. The Program is void where prohibited by law. Members are entitled to only one Member Account. Your Points, Rewards, registered DYLAN’S CANDY BAR, and your account under SWEET REWARDS are personal to you and may not be sold, transferred or assigned to, or shared with family, friends or others. You may apply to become a member of the Program by visiting dylanscandybar.com/sweetrewards or through registration in one of the DYLAN’S CANDY BAR participating locations.

Access/Change Member Information. Members must keep their personal information on their Program membership account (the "Account") up-to-date by visiting the Website dylanscandybar.com/sweetrewards to be eligible for full benefits.

Online Account Maintenance. Once you are a registered user of the Website, you may view a summary of your Account on the Website. After logging onto the Website, simply click on the sign-up or login button to edit or review your account information.

Member Cancellation. You may cancel your Program membership at any time by sending an email to customerservice@dylanscandybar.com. Upon cancellation, any unused points accrued in your account will be forfeited and cannot be redeemed and you will no longer be eligible for any Program benefits.

EARNING POINTS

General Members. General Members can earn points on the purchase of any store item, excluding café.

Earning Rate. Members earn Program points only on the purchase price of qualifying products if they are logged onto the Website. Calculation of Program points excludes payment by the Member for shipping charges and all taxes, including without limitation, federal, state, and local taxes or use taxes. Program points will not be earned on any discounts or other credits offered in connection with a product.

Addition of Points to Accounts. Points earned for qualifying purchases made on the Website will be credited real time upon the completion of your billing. Points and account balance adjustments are updated bi-weekly. The timing for issuing points is subject to change.

Exclusions. Members earn Program points only on the purchase price of qualifying products if they are logged onto the Website. Calculation of Program points excludes payment by the Member for shipping charges and all taxes, including without limitation, federal, state, and local taxes or use taxes. Program points will not be earned on any discounts or other credits offered in connection with a product.

  • For example, if a product that is normally $100 is on sale for $75, a Member will only earn points on the purchase price of $75. Purchases of gift cards, redemption of merchandise vouchers, and any type of price adjustments, including merchandise returns, are not eligible for points.
  • All purchases made: (i) by a Member prior to such Member joining the Program or (ii) on the Website without a Member being logged onto the Member's Account, are not eligible for Program credit.

Returns. Points earned for a purchase that is then the subject of a return, refund, returned check due to non-sufficient funds, or other credit will be deducted from the Member's account in an amount equal to the points earned for the original transaction, including bonus points. If a return will cause your Account to have a negative point balance, a zero account balance will be placed into your Account.

Promotions. Check online for offers and promotions.

REDEEMING POINTS

Gifts & Offers. Points cannot be used towards the purchase of gift cards. Customers must visit a participating Dylan’s Candy Bar store with a valid photo ID to receive birthday offer. Offer valid three days before, the day of, and three days after your birthday. Birthday offers may vary per location.

Redemption.Points are currently non-redeemable; however, rewards will be given periodically based on customer reward balances at DYLAN’S CANDY BAR’S discretion.

Exclusions.Points accumulated on different Accounts of different Members may not be shared, transferred, combined or aggregated to make purchases of products or for any other reason. Points earned in a transaction cannot be redeemed in the same transaction.

Tiers.Tier placement is lucrative and updated on a monthly basis. Individuals eligible for the next Tier will advance after they have attained the required point value and remain in that Tier until December 31st of the following year. Individuals who no longer qualify for their current Tier after one year will be moved to the Tier below until the designated time to progress again. Shipping is ground only and at the discretion of Dylan’s Candy Bar.

GENERAL

By joining the Program, you agree to be bound by the terms and conditions set forth in these Program rules. DYLAN’S CANDY BAR reserves the right to cancel, modify, or restrict any aspect of the Program, including, without limitation, the point conversion ratio and the point expiration policy, at any time. Any changes can be made without advance notice and any such changes would be stated in an updated version of these Terms. DYLAN’S CANDY BAR may make changes to these Terms even though such changes may affect the Member's ability to use points already accumulated. You are responsible for remaining knowledgeable about these Terms, so review these Terms regularly. A Member's point balance, as reflected in DYLAN’S CANDY BAR’S records, shall be deemed conclusive and correct. DYLAN’S CANDY BAR reserves the right to determine the amount of points in any Member's account based on Rawlings' internal records related to such Member's Account. In the event of an inconsistency between the amount accrued in a Member's Account and DYLAN’S CANDY BAR’S internal records, DYLAN’S CANDY BAR internal records will control. DYLAN’S CANDY BAR assumes no responsibility for errors caused by incorrect Member information. Your right to transfer points earned or granted under the Program is strictly limited. The sale of points is prohibited and may result in the confiscation or cancellation of your points as well as suspension or termination of your membership, which in each case shall be final and conclusive. DYLAN’S CANDY BAR may revoke any Member's membership in the Program at any time if such Member engages in abuse of the Program or fails to follow these Terms. Fraud or abuse relating to the accrual of points or redemption of rewards may result in revocation of membership in the Program and may affect a Member's eligibility for participation in any other DYLAN’S CANDY BAR program.

Dated: May, 2016