Are all of your products available online?
Our candy and product selection does vary between our online store and our retail stores, but we consistently rotate our offerings to keep things fresh. If you’re looking for a specific candy or lifestyle product that’s not available online, please reach out to 866.939.5267 or customerservice@dylanscandybar.com so we can get it into your hands.
Are items on sale on DylansCandyBar.com also on sale in stores?
No. Sale items on DylansCandyBar.com are online exclusives.
What comes in my package?
We do not include pricing or credit card information in shipments. We include a general packaging slip with order number, shipping address, billing address, gift message (when applicable) and the items ordered.
How do I create a custom gift basket?
Reach out to our gifting department at 866.939.5267 or customerservice@dylanscandybar.com to help you put together the gift basket of your sweet dreams! If you’re stuck and need inspiration, we’re more than happy to offer suggestions and work with you to bring your vision to life.
Can I purchase a gift card online?
We’re so happy you want to sweeten someone’s life with a Dylan’s Candy Bar gift card! At this time, we do not offer the option to purchase gift cards online but we’re working to make this available soon.
Do you offer candy for specific dietary restrictions?
Yes! You can use our category filters to find candies that are suitable for specific diets, such as gluten-free, sugar-free, vegan and more.
Do you offer kosher candy?
Yes, we offer candy that is manufactured in kosher-certified factories. You can search “kosher” on our site to find these items.
Where can I find a product’s allergen information?
You can find allergen information and ingredients on all of our product packaging and webpages. Please note that most of our candies are made in facilities that also manufacture products with common allergens. If you have a food allergy, we would recommend contacting our customer service to learn about products that safely suit your needs.
What is Prop65?
Proposition 65, officially the Safe Drinking Water and Toxic Enforcement Act of 1986, is a law that requires warnings be provided to California consumers when they might be exposed to chemicals identified by California as causing cancer or reproductive toxicity. The warnings are intended to help California consumers make informed decisions about their exposures to these chemicals from the products they use. The California Office of Environmental Health Hazard Assessment (OEHHA) administers the Proposition 65 program and publishes the listed chemicals, which includes more than 850 chemicals. In August 2016, OEHHA adopted new regulations, effective on August 30, 2018, which change the information required in Proposition 65 warnings. For more information, go to P65Warnings.ca.gov.
