Return & Refund Policy

At Dylan’s Candy Bar, we want you to be fully satisfied with your purchase. Given the perishable nature of most of our products, all edible items are final sale and nonrefundable. However, nonedible items are returnable to the original payment method if they meet all of the following criteria:

  • Items are returned within 30 days of purchase
  • Return is accompanied with an original receipt
  • Item is in original packaging & has tags attached

Our Customer Service Team is available to assist with any questions or concerns you may have about the quality of your treats. They are available by phone (866.939.5267) 9am-5pm EST Monday through Friday or by email (CustomerService@DylansCandyBar.com). All inquiries must be made within 24 hours of receiving your order.

We appreciate your loyalty. Thank you for your continued support!